Refund policy
Dewlora 30-Day Money Back Guarantee
Last updated: August 4, 2025
We have a 30-day money back guarantee, which means you have 30 days after receiving your item to request a refund if you're not completely satisfied.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if:
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Your item is damaged
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You received the wrong item
We’ll evaluate the issue and make it right.
European Union – 14-Day Cooling-Off Period
If your order ships to the EU, you have the right to cancel your order within 14 days, for any reason. Item must be unused, with tags, and in original packaging, with proof of purchase.
Dewlora 30-Day Money-Back Guarantee
We stand by our product — that’s why we offer a 30-day money-back guarantee on the Dewlora 4 in 1 Co Detector.
If you’re not satisfied with your experience for any reason, you can request a full refund within 30 days of delivery — no hassle.
Eligibility Requirements
To be eligible for the guarantee:
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You must provide proof of purchase (e.g. order confirmation or receipt)
- You must provide video proof
How to Request a Refund
Email us at support@trydewlora.com with the subject line:
“30-Day Guarantee Refund Request” and include:
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Your full name
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Order number
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Reason for the refund
Refunds
Refunds take 1 - 3 business days
If it’s been more than 5 business days you haven't received the refund, email us at support@trydewlora.com.
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